FixApplianceCode

Samsung 5E error code

Washer

Samsung error code 5E on a washer means: Drain error — washer unable to drain water. This guide walks you through the most common causes, step-by-step troubleshooting, and replacement parts that typically resolve 5E on Samsung washers.

Buy the replacement part

Samsung Washer Drain Pump
Samsung Washer Drain Pump

MPN: DC31-00054A

$35.99

Washer Drain Pump
Washer Drain Pump

MPN: W10810403

$34.99

Safe to keep using?

Stop using

No immediate safety hazard detected, but monitor during use.

  • Unplug the appliance before inspection.
  • Turn off the water supply before disconnecting hoses.
  • Do not continue using the appliance until the cause is identified.
DIY Difficulty
4 /10MODERATE

DIY difficulty: 4/10 — this repair usually requires appliance disassembly.

Time: 30–60 minutes
Risk: Moderate
Skill: Intermediate
Tools: Screwdriver, Towels, Flashlight, Adjustable pliers
Power disconnect requiredWater shutoff requiredDisassembly required

Likely causes

Most likelyClogged drain filter or pump

Lint, coins, or debris block the drain path.

Check: Access the drain filter (usually behind a lower front panel) and clean it.

Est. cost: $0–$0

PossibleKinked or clogged drain hose

Hose crushed behind washer or blocked at standpipe.

Check: Inspect drain hose from tub to wall standpipe.

Est. cost: $0–$20

Less likelyFailed drain pump

Pump motor or impeller fails after repeated clogs.

Check: Listen for pump hum with no drainage; check for obstructions first.

Est. cost: $35–$65 · DIY ~5/10

Part: Samsung Washer Drain Pump (MPN DC31-00054A)

Repair or Replace?

DIY repair

$23–$42

Professional repair

$202–$273

Comparable replacement

$680–$920

Our recommendation

REPAIR LIKELY MAKES SENSE

REPAIR LIKELY MAKES SENSE. Professional repair ($202–$273) is well below replacement cost.

Actual repair and replacement costs vary by model, location, labor rate, and condition.

What it means

Drain error — washer unable to drain water.

How to fix it

  1. Unplug the washer or turn off power at the breaker before inspecting any components.
  2. Confirm the error code 5E is still displayed after a power reset — hold power for 10 seconds, then restart.
  3. Check the most common cause for 5E: Drain error — washer unable to drain water.
  4. Inspect hoses, connections, and visible wiring for damage, clogs, or loose fittings.
  5. If basic checks don't clear the code, the fix often requires a replacement part (see recommended parts below).
  6. Reassemble, restore power, and run a test cycle. If 5E returns, the faulty component likely needs replacement.

Call a pro when: Call a technician if you smell burning, see sparking, hear grinding from the motor, or the code returns after replacing the suspected part.

Repair videos

FAQ

What does Samsung 5E mean?

Drain error — washer unable to drain water.

Can I fix Samsung error 5E myself?

Many 5E errors can be fixed DIY if you're comfortable with basic tools. Start with the steps above. If the issue involves electrical components or the code returns after replacing parts, call a professional.

Do I need a replacement part for 5E?

Often yes — error 5E frequently points to a failed component. Check the recommended parts below for direct replacements.

Other Samsung Washer codes

Prevent this problem next time

  • Clean drain filter monthly
  • Check pockets before washing
  • Ensure drain hose is not kinked

Sources

Manufacturer meaning

The washer detected a drain problem — water is not leaving the tub in time.

FixApplianceCode guidance

Check the drain filter and pump area before ordering parts.

Source type: Manufacturer

Source: Samsung support documentation

Last reviewed: 2026-08-01

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